Privacy Policy

Durbar Spice Restaurant ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make use of our website (www.durbarspice.co.uk).

1. Information We Collect

We may collect the following personal information when you visit our website or place an order:

Contact Information: Name, address, email, and phone number.
Payment Information: Payment details for processing orders (handled securely by third-party payment processors).
Order History: Details of your orders for account management and reordering purposes.
Usage Information: Information on how you use our website, including pages visited, order preferences, and other analytics.

2. How We Use Your Information

We use the information collected to:

Process and fulfil your orders.
Communicate with you about your orders or inquiries.
Improve our website and services by understanding user behaviour.
Offer personalised content and promotions, based on your preferences and past orders.
Comply with any legal requirements.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Payment Processors: To process payments securely.
Delivery Services: To fulfil orders and arrange deliveries.
Third-Party Analytics Services: To help us understand how our website is used and improve its functionality.

4. Data Security

We take appropriate technical and organisational measures to ensure that your personal information is secure. This includes encryption of sensitive data and secure storage of your personal information.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Request correction or deletion of your personal data.
Withdraw consent to our use of your information at any time (where consent is the basis of processing).

To exercise any of these rights, please contact us at info@durbarspice.co.uk.

6. Cookies

We use cookies to enhance your experience on our website. Please see our Cookies Policy for more information about how we use cookies.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Durbar Spice Restaurant
Email: info@durbarspice.co.uk
Website: www.durbarspice.co.uk